Shipping and Delivery Times

Shipping to Mainland Spain and Portugal

At Taurus, we want you to receive your order quickly and conveniently, which is why we offer free shipping with delivery within 24 to 72 hours to mainland Spain and Portugal.

If you prefer a specific courier, you can choose GLS or SEUR for an additional cost depending on the weight of your order.

Shipping to the Balearic Islands

We ship to the Balearic Islands with delivery within 72 to 96 hours and a shipping fee starting from €2.5, depending on the weight of your order.

Restrictions

We currently DO NOT ship to the Canary Islands, Ceuta, Melilla, Azores or Madeira.

International Shipping

We ship to France and Italy. Shipping is free and delivery takes 72 to 96 hours.

We do not ship to certain areas in Italy: Cagliari, Livorno and Palermo.

Important notes
Please note that delivery times may vary due to the following circumstances:

In case of delivery issues or incidents.
During high-demand periods (e.g., Black Friday, Christmas) due to courier overload.
On public holidays, as deliveries are not made on those days.

Shipping for PRE-ORDER products

A PRE-ORDER product is an item you can purchase now, but which is not yet in stock. The product page will clearly indicate this status and the estimated availability date.

If your order includes a PRE-ORDER item, it will not be shipped until the product is available in our warehouse.

Partial Order Shipping

If your order includes both in-stock items and PRE-ORDER items, it will be shipped in two parts:

First shipment: You’ll receive in-stock items within the usual time frame (24/48h for mainland Spain, 72/96h for Balearic Islands, France and Italy).
Second shipment: The PRE-ORDER item will be shipped once it’s in stock.

Need to Contact Us?

If you need assistance from our Customer Support Team, simply fill out [this contact form] and we’ll get back to you as soon as possible.

We’re here to help with any questions, requests, or issues, so feel free to reach out via our live chat or by sending an email to hi@taurus-home.com.

Personal Data Processing and Privacy Policy for Taurus Contact Forms

In accordance with current personal data protection regulations (GDPR), we require your consent to process your data in order to provide you with the features, services, and benefits available through the “Contact” section. Without your authorization, we won’t be able to offer the associated services.

Controller	Electrodomésticos Taurus, S.L., Smart Home Appliances, S.L., Engineering and Technology for Life, S.L., Supra France, SARL More info
Purpose	To respond to the query raised. More info
Legal Basis	Your consent to process personal data.More info
Recipients	We will not carry out international transfers or transfer your data to third parties, except under legal obligation. More info
Rights	You have the right, among others, to access, rectify, and delete your data at any time, as explained in the detailed document. More info
Additional information	You can consult the detailed additional information on Data Protection on our website. More info

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