Contact information:

Mercantile Registry of Barcelona to volume 46935 folio 183, sheet 167441.
Barcelona, ​​Athens Calle 24 Bajos 08006 Spain
Contact mail:
Telephone: 936061132


These general conditions of sale apply to the sale of all products that Smart Home Appliances, S.L. Perform through the website. The hiring of products through this system presupposes, in any case, the acceptance of these general sales conditions. These general conditions of sale can be modified at any time by Smart Home Appliances, S.L. and will apply to all orders made after the publication on the website.

Articles price

The price of the items is indicated at all times during the application process on the date of realization of the same, clearly breaking down the Value Added Tax (VAT) as well as shipping costs. SMART HOME APPLIANCES, S.L. reserves the right to modify prices and charges at all times as well as to reject operations in case of errors of any kind (impression, calculation or writing)

Payment and Security Options

You can pay with your credit or debit card through the Redsys Safe Payment Station.

Your purchase at using credit card is 100% safe. Taurus incorporates safe trade systems by Visa and Mastercard Securecode. These systems guarantee safe purchases online, protecting both customers and stores from possible fraud. has a SSL security certificate, issued by the Rapidssl certification authority. This certificate guarantees that the browser sends the encrypted personal data, so that they cannot be intercepted. Your data is safe from indiscreet listening.

In no case Smart Home Appliances, S.L. It will collect or access the data or information related to the payment.


You will receive a simplified bill of your purchase with the order or in later days in the address you have indicated. If you need or want a complete invoice, you can request it in the section of Customer Support "Request your bill" on the web.


Making an order (request) you make a purchase offer of the products indicated therein under these general sales conditions and the provisions of the website.

When placing the order, it must make sure that the data provided is complete and correct.

The order does not constitute a binding contract until the moment in which it is confirmed by Smart Home Appliances, S.L.

SMART HOME APPLIANCES, S.L. reserves the right to reject orders in a discretionary way.

The data recorded by Smart Home Appliances, S.L. They constitute an absolute proof of the order as well as the entire procedure.

Transport and delivery

The delivery of the requests confirmed by Smart Home Appliances, S.L. It will be carried out directly at the address indicated in the application, always within the national territory (except Canary Islands, Ceuta and Melilla). SMART HOME APPLIANCES, S.L. will make your best efforts to make the delivery between 2 days and 7 working days following your application. No deliveries are made on holidays, Saturdays and Sundays.

The Shipping costs are free for Peninsula and Balearic Islands. For shipments to the Canary Islands, Ceuta and Melilla contact us.

You must verify the conditions and quantity of the product provided being able to notify any anomaly to Smart Home Appliances, S.L. in the 14 days of its reception.

We advise you to receive your package verify that everything is satisfied with your order and in perfect condition. If I did not agree with the articles delivered or their status, firm and indicate by hand in the delivery of the carrier the anomalies he found upon receiving it.

In the event that the package did not receive within the indicated period, an investigation will be carried out together with the carrier to solve the incidence (the approximate period is fourteen (14) business days).

Right of withdrawal

You You have the right to return the product if you are not satisfied with it within a period of fourteen (14) days from the date of product reception through unequivocal declaration (for example, a letter sent by postal mail, fax or email) to Smart Home Appliances, S.L.

To fulfill the period of withdrawal, it is enough that the communication relative to the exercise for its part of this right is sent before the corresponding term come. In case of withdrawal on your part, we will return all the payments received from you, including delivery expenses (with the exception of additional expenses resulting from the choice for your part of a different delivery mode to the less expensive delivery modality ordinary that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to give up this contract. We will proceed to make said refund using the same means of payment used by you for the initial transaction, unless you expressly arranged otherwise; In any case, it will not incur any expense as a result of reimbursement. We will collect the goods.

To do this, you must return the product in perfect condition, in its original packaging, together with all accessories and documentation included in the packaging and interior of it.

You may exercise this right in any way admitted to law and for your comfort you can download a withdrawal communication model here and send it to the email address or physical address indicated in this document.

After the proper verification, Smart Home Appliances, S.L. will make a price reimbursement for the product as well as any invoiced charge. You will only be responsible for the decrease in value of the goods resulting from a manipulation other than that necessary to establish the nature, characteristics and operation of the goods, reserving Smart Home Appliances, S.L. The right to make deductions in that refund if the product is not returned in the indicated conditions.

After -sales service

The products purchased through this website are directly guaranteed by the manufacturer, in the terms and conditions indicated in the documentation delivered together with them as well as in accordance with the provisions of the current regulations.

In case of doubts or issues related to the guarantee and after -sales, please contact the customer service of Smart Home Appliances, S.L.

Limitation of responsibility

Without limiting the scope of the provisions of these general sales conditions, any possible claim of any type and for any cause against Smart Home Appliances, S.L. The purchase price invoiced by the products involved in the claim will have as its maximum limit.

Availability of the product

The selection of products offered in, is valid as the products are visible on the website, with the available stock limits. Being electronic commerce, the stock is updated online, so it could eventually happen, that during the purchase process the stock is exhausted. If your order had other items with available stock you will have the option to continue the purchase.


These conditions of sale and any relationship between the user and Smart Home Appliances, S.L. They will be interpreted in accordance with Spanish laws.